The last update broke your camera?

edited June 28 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 5
  2. Firmware Version: UL-ASUS_I005_1-ASUS-31.0810.1226.84-1.1.145-2205-user
  3. Rooted or not: no rooted
  4. Frequency of Occurrence: ever
  5. APP Name & APP Version (If your issue relates to the app): camera

Black screen in camera use in any app


  • waxy78611waxy78611 Level 3


  • FunBike31FunBike31 Level 5

    Always see the positive side of things, too bad, on online sales sites, you can choose the brands but it would be easier to do all of them and be able to exclude ONE

    Better to laugh than cry😅

  • FunBike31FunBike31 Level 5

    Asus being unable to detail the corrections and even less the bugs, I added the sections in my post, go see and complete if you find another solution that works (GCAM maybe)

  • edited May 25

    Works fine on the two devices I just tested. Have you cleared your cache files and restarted your device after installing the update? If not, please do so.

    If the issue is still there, please restart your device in safe mode (long press restart button) and check if the issue remains the same. If the answer is yes, that would point toward one of your third party apps causing the problem.

    You can also check SMMI test and perform the camera test there. Open the calculator app, input .12345+= and head over to 'Single test'.

  • JACBJACB Level 1
    edited May 25

    Excelent, thank you, i'm forget the test mode, the cache of the camera app was cleared when the screen was detected to be black

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