Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[GEEK_ASUS]

Hi @klavelley ,
Please check your PM.
Thank you.

[cbe3]

Hello, I am getting the same issue. Can someone kindly help me out?

[GEEK_ASUS]

Hi @cbe3 ,
Please check your PM.
Thank you.

[reamore7]

Hi there, I too have a similar problem where it states:
account.asus.com says
This serial number already registered

[GEEK_ASUS]

Hi @reamore7 ,
Please check your PM.
Thank you.