This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Screen Pad plus the touch registers on the main display.

mmitch2k
Star I
System: Zenbook Duo Pro
Battery or AC: AC
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
When I touch the Screen Pad plus the touch registers on the main display. Like a touch pad. How do i fix this so touch on the Screen Pad happens on the screen pad
15 REPLIES 15

potatosubwoofer
Rising Star II
@mmitch2k @danielr2 @pooya Are you all running Windows 11 by any chance?

danielr2
Star II
@potatosubwoofer
Yes, I'm running Win 11.

pooya
Star II
potatosubwoofer

@mmitch2k @danielr2 @pooya Are you all running Windows 11 by any chance?


View post
yes im running win 11

Falcon_ASUS
Moderator
Moderator
mmitch2k
  1. System: Zenbook Duo Pro
  2. Battery or AC: AC
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

When I touch the Screen Pad plus the touch registers on the main display. Like a touch pad. How do i fix this so touch on the Screen Pad happens on the screen pad


Screen Pad plus the touch registers on the main display.
@mmitch2k
Could you please tell me the model of the laptop and the version of the system you are currently using?

How to find Model Name
Which version of Windows operating system am I running?Could you please record the process of the problem and provide it to me for reference?
(You could record it through mobile phone video.)
Sorry for any inconvenience it may be caused. 

chahnboy
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/60707/screen-pad-plus-the-touch-registers-on-the-main-display

@mmitch2k

Could you please tell me the model of the laptop and the version of the system you are currently using?

https://www.asus.com/support/Article/565/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

Could you please record the process of the problem and provide it to me for reference?

(You could record it through mobile phone video.)

Sorry for any inconvenience it may be caused. 


View post
I am also running into the same issue. Randomly started happening today.
I am using a Zenbook Pro Duo ux582HM and running Windows 11 Pro Version 21H2
Unfortunately, I cannot record a video at this time. Basically, what is happening is, wherever you touch on the screenpad +, a touch indication will show on the main display matching the location of where you touch on the screenpad. There is zero touch activation working on the screenpad currently. but can still use it as a non-touch display. I have also noticed that my ScreenXpert app is not working or responding.
I have also done a factory reset of windows on my laptop and it seems to have fixed nothing.
Thanks for any feedback