A problem is occurring with this phone .. it's Suddenly turning OFF and turns ON automatically

[meethkstar143]

Please tell us some basic information before asking for help:

1. Model Name: ZS630KL
2. Firmware Version:
3. Rooted or not: Not
4. Frequency of Occurrence: 6-7
5. APP Name & APP Version (If your issue relates to the app):
   

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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[ColorSage]

As you could see nobody here has a working solution. If you have faulty zenfone contact with service asap, otherwise you'll waste your time figuring that out on your own. This info is valid to everyone with those issues.