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Poor Sound

Arjit
Star III
System: Windows 11
Battery or AC: Both
Model: k15 oled
Frequency of occurrence: Always
Reset OS: No
Screenshot or video:
========================
Detailed description:After recent update of realtek audio console or DTS extension the sound on online media became very poor there is absolutely no bass at all in any online media. i have tried several web browsers but no fix.
but the sound of offline media has improved specially the surround effect.
but who downloads shows n movies these days?
push an update to fix this issue.
15 REPLIES 15

Falcon_ASUS
Moderator
Moderator
Arjit

https://zentalk.asus.com/en/discussion/comment/211639#Comment_211639

V6.0.9319.1 does not sound good while watching YouTube videos although it works fine if watching some downloaded movie in the hard drive.

keep in mind im talking about the audio from the headphone jack only.

the previous version has no such issue.


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@Arjit
Okay. Could you please provide the detailed version of the OS and the BIOS version currently in use?
Thank you.
Which version of Windows operating system am I running?[Notebook] How to check the model name and BIOS version | Official Support | ASUS Global

Arjit
Star III
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/212098#Comment_212098

@Arjit

Okay. Could you please provide the detailed version of the OS and the BIOS version currently in use?

Thank you.

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

https://www.asus.com/support/FAQ/1030673


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Edition Windows 11 Pro
Version 21H2
Installed on ‎14-‎10-‎2021
OS build 22000.675
Experience Windows Feature Experience Pack 1000.22000.675.0
Bios Version X513EA.310

Falcon_ASUS
Moderator
Moderator
Arjit

https://zentalk.asus.com/en/discussion/comment/212176#Comment_212176

Edition Windows 11 Pro

Version 21H2

Installed on ‎14-‎10-‎2021

OS build 22000.675

Experience Windows Feature Experience Pack 1000.22000.675.0

Bios Version X513EA.310


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@Arjit
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

Falcon_ASUS
Moderator
Moderator
Arjit

https://zentalk.asus.com/en/discussion/comment/212176#Comment_212176

Edition Windows 11 Pro

Version 21H2

Installed on ‎14-‎10-‎2021

OS build 22000.675

Experience Windows Feature Experience Pack 1000.22000.675.0

Bios Version X513EA.310


View post
@Arjit
Could you please provide which youtube music you listen to?
We need to compare the differences.
Thank you.

Arjit
Star III
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/213072#Comment_213072

@Arjit

Could you please provide which youtube music you listen to?

We need to compare the differences.

Thank you.


View post
all youtube videos play anyone