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Phone goes crazy without reason

lukasz_szabelsk
Rising Star II
Hi,
after last OTA update I had this issue three times.
When browsing menu, scrolling through notification panel etc. screen goes black with only two higlighted lines on display sides. When trying to lock/unlock, lock screen content just goes crazy and shakes. There is nothing I can do, screen doesn't work. After minute or two, phone goes back to normal.
Did anyone else experience such a weird issue?
I'm using Zenfone for a year, and waiting when warranty goes to end... Still no volte, danger of dying motherboards (ramdump) and now this.... Phone is completely unreliable 😞
13 REPLIES 13

erik_paladin
Rising Star I
@Gustav_ASUS
Will this also be fixed in the next update?

lukasz_szabelsk
Rising Star II
Any thoughts on this Asus mods? Really annoying issue

hannes101
Star I
Just a me too here, facing this issue using the Duckduckgo App protection. Worked before the latest update just fine.

lukasz_szabelsk
Rising Star II
Hi @CH_ASUS @Gustav_ASUS @Irene2_ASUS @Anders_ASUS @Kris_ASUS @Titan_ASUS
I'll be asking here, as long as you'll finally reply.
That's really annoying issue! Phone can't be used normally when connected to company VPN, that makes it only very- costly brick. Useless for business use!!!!
Much appreciated if someone from Asus will see this..
But losing hope 😞

frantsy
Star III
31.1010.0410.72 is out but no mention of a fix for this issue