My ZenFone Maxshot Phone keeps disconnecting from my home Wi-Fi

rugalddrugaldd Level 1
edited June 12 in ZenFone Max Series
  1. Model Name: ASUS_A001D
  2. Firmware Version: WW_Phone-16.14.2009.319_20200825
  3. Rooted or not: Not
  4. Frequency of Occurrence: Many times a day
  5. APP Name & APP Version (If your issue relates to the app): Network and internet from Asus' own system


My device is constantly dropping the WiFi internet. The signal is signaling with excellent. I have other devices connected to this wifi network that this problem does not occur, only on my Asus MaxShot. What could I do to make this not happen again?

What I already did:

1- I restarted the router,

2- I requested forget the wifi network on my device;

3- I reconnected to the Wifi network again.


  • Hi rugaldd

    Could you conduct a factory reset after backup the data? Then confirm if the issue persist.

    Thank you.

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