Touchpad not working and completely missing on Zenbook 15 UX534FT
- System: Zenbook 15 UX534FT
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Detailed description： Suddenly, my touchpad is dead. Pressing F6 shows 'Touchpad is disabled'.
Tried everything, the fact is that touchpad is missing from everywhere: Settings, Device Manager, etc.
All the drivers are updated.
Did anyone experience this problem? If yes, please help! Thanks.
0
Comments
@EddieT
I would suggest that you can go into safe mode to see if the touchpad works. If the touchpad still doesn't work, I would suggest you to bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I have exactly the same issue on my Zenbook 15 UX534FTC.
Show the screenshot of the device manager,
try to download and install the touchpad driver
ASUS Zenbook 15 UX534｜Laptops For Home｜ASUS USA
touchpad driver will be installed under this location
Asus precision touchpad
same issue here since 3 days : downloading the driver, installing it then rebooting didn't help
@o_flu16
Is your laptop model also UX534FTC?
What's the problem with the touchpad?
Could you please tell me what's the system version and BIOS version you are currently using?
Sorry for any inconvenience it may be caused.