MY ROG PHONE 3 FREEZES AND AUTOMATICALLY RESTART EVERY 3 MINUTES PROBLEM

[jerichodalman27]

Please tell us some basic information before asking for help:
Model Name: ROG 3 CLASSIC
Firmware Version: 06.00.00.32 CFG : 79
Rooted or not: NOT ROOTED
Frequency of Occurrence: EVERY 2 MINUTES
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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 sim card issue not responding, MY PHONE IS FREEZING and then it started to restart every 2 minutes automatically I don’t know what happened and Note : my phone is updated last version.

[gameyang81]

am having the same issue now & it keep reboot as & when it wan esp during charging or into Playstore. it will freeze or dead or it will prompted "Couldn't load android system, data may be corrupted etc". I guess it will completely dead some time soon. Anyone know what is going on? I did not use for gaming & only normal usage thus tot it will last long than any other phone. but now jus only over a year plus after warranty and all weird issue keep popping out. even when I'm writing this , it jus shut down itself repeatly. Anyone can help? Asus not responding at all.

[gameyang81]

what is the problem exactly? now my rog 3 keep shutting down itself more & more frequently. cant even do a back up at all before factory reset. hello asus, how can u left ur buyer stucked in such scenario after paying such a high price for the phone?! it is less than 2yr since release. ur phone can only last within these short period? worst than my other Samsung s8plus... pls give an answer to it or offer a change of motherboard or a new set. it is very ridiculous with such a high spec but worst performance of all smart phone !! this is not right to be quiet abt it yet keep releasing new phone without solving it.

[BPM]

gameyang81

what is the problem exactly? now my rog 3 keep shutting down itself more & more frequently. cant even do a back up at all before factory reset. hello asus, how can u left ur buyer stucked in such scenario after paying such a high price for the phone?! it is less than 2yr since release. ur phone can only last within these short period? worst than my other Samsung s8plus... pls give an answer to it or offer a change of motherboard or a new set. it is very ridiculous with such a high spec but worst performance of all smart phone !! this is not right to be quiet abt it yet keep releasing new phone without solving it.

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Contact support. That's going to be a much quicker avenue than posting on the forums.

Official Support | ASUS Global

[gcmercado07]

Same issue with mine. Has anyone been able to fix it?

[ajinkya017]

Gustav_ASUS

@jerichodalman272 Are you using the dual Wi-Fi feature?

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Will the phone face issues with dual wifi?