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Problem after upgrading RAM! Asus Vivobook Pro 15 N580VD DM153

opilitza
Star I

Hello, i am the proud owner of an Asus Vivobook Pro 15 N580VD DM153!
I have a problem with the new set o RAM that i bought for Upgrade.
My Notebook had 2 x 4GB Samsung DDR4 RAM 2400Mhz
Recently i bought Corsair Vengeance serie 32 Gb (2 x 16 GB) DDR4 3200 Mhz CL 22 Kit, replaced the old one and received a Windows black screen, although in BIOS i could see the whole 32 GB.
BIOS is already updated to the latest version.
I already verified, the new RAMs work properly, each of them, but only paired one new with one old.
So instead of using 32 Gb, i can only use 16 New with 4 Old, so 20 GB of RAM, equally how i pair them.
Can you tell what can i do to use the new 32 GB RAM.
Thank you in advance!
7 REPLIES 7

RAJU_MSC_MATHEM
Zen Master I
opilitza

https://zentalk.asus.com/en/discussion/comment/210821#Comment_210821

The thing is that it works great. And what bothers me is that it should also work with higher speed Rams, but it would cut the speed down, a risk that i can live with.

And the second thing is that in Bios i can see the 32Gb, but windows won't boot. Is there nothing i can tweek about it?


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Whats the processor name and model number?

opilitza
Star I
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/210865#Comment_210865

Whats the processor name and model number?


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1650606104912410747099192948751.jpg
Model is X580VD, Bios version 317

RAJU_MSC_MATHEM
Zen Master I
opilitza

https://zentalk.asus.com/en/discussion/comment/210910#Comment_210910

1650606104912410747099192948751.jpg

Model is X580VD, Bios version 317


View post
as per intel website ,your processor model , max supported ram frequency is DDR4 2400Mhz
Supported Memory Type for Intel® Core™ Laptop Processors

screenshot-2022-04-22-154555.jpg