Zenfone 7 is not using the ringtone that I have selected
Please tell us some basic information before asking for help:
- Model Name: zenfone 7
- Firmware Version: latest
- Rooted or not: not
- Frequency of Occurrence: every time
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
As above I was very happy with my phone until lately it has stopped playing my ringtone when people call me
i have even tried selecting ASUS own ringtones instead of the MP3 I was using before but still im getting the same ringtone.
it is quite low and sounds more like an alarm tone, so I have missed a few calls due to this .
can anyone help please