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Numpad not working properly in Windows 11

kevinliuzc01
Star I
System: Windows 11
Battery or AC: AC/Battery
Model: Zenbook UX371
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description:
After I upgraded my Windows from 10 to 11, the Numpad's calculator function didn't work properly. According to the description, if I swipe the touchpad from the top left corner to any direction, a calculator should be opened on top of display, and if I swipe again, it should be closed. However, in Windows 11, if I swipe the touchpad multiple times, it only keeps opening new calculator windows rather than closing the existing one, and if I have other opened software, the calculator will always be at the bottom of display, which is very inconvenient.
7 REPLIES 7

shanesihota
Star I
I'm having the exact same issue. I have the Zenbook 13 Oled UX325EA.
Please let me know if there is a solution, thank you!
@Falcon_ASUS

shanesihota
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/208162#Comment_208162

@kevinliuzc01

I have sent you a message, please check.


View post
@Falcon_ASUS Please post the solution here publically, or provide both myself and @richardAmartin instructions on how to fix this issue.

Falcon_ASUS
Moderator
Moderator
@richardAmartin , @shanesihota
kevinliuzc01 did not reply to me any further messages. We are suggesting that he can try to install the beta driver.
Please remove the touchpad driver completely and install the beta driver.
https://www.asuswebstorage.com/navigate/a/#/s/FE575128EA704BC886D97CD08430962F4
After the driver is installed, please reboot the laptop.
Thank you.