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[Bug] USB-C doesn't work correctly since Android 12 update

Angor
Star II
Hi there.
I have an Asus Zenfone 8 and it recently asked me to do an update which, apparently was Android 12 since the whole UI was revamped. My problem is, exactly since this update i cannot make the USB-C work on a computer.
What do I mean by this? If I try to connect my phone with the USB-C cable and the adapter on a power outlet, it charges up, everything is fine.
But if I try to connect it to my pc with an USB-C cable, something very weird happens. The battery icon starts "flickering" in a way that could remind a bad contact. And so I cannot charge up my phone on PC or transfer files. Problem is : I tried it with different cables and they all failed but work with other phones so they are not the problem, the phone is...
I saw somewhere that this kind of issues could be easily resolved by performing a Wipe Cache Partition in recovery mode. Except that this option is not available in my recovery mode. I only get the Wipe data/factory reset option...
So here I am after nearly two weeks and no update for my phone that could correct my problem. Does anyone have an idea? Is my only option to Wipe data/factory reset?
Thanks for reading me.

12 REPLIES 12

jackytkh
Rising Star I
I am a zenfone 7 user, After a recently update, my phone cannot connect to pc(only charging)。But my pc and the usb cable is work on other phone, such as Nokia and samsung

Angor
Star II
jackytkh

I am a zenfone 7 user, After a recently update, my phone cannot connect to pc(only charging)。But my pc and the usb cable is work on other phone, such as Nokia and samsung


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Do you also happen to be on Android 12?

jackytkh
Rising Star I
Angor

https://zentalk.asus.com/en/discussion/comment/208664#Comment_208664

Do you also happen to be on Android 12?


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on Android 11, I think it happened from Feb-Mar

Angor
Star II
I just had an update for Android 12 and the bug is still here...