Rog Phone 3 Cellular network suddenly lost and come back around 10sec later
Please tell us some basic information before asking for help:
- Model Name: Rog Phone 3
- Firmware Version: WW_18.0410.2201.196 / Android 11
- Rooted or not: Not Rooted
- Frequency of Occurrence: Normally happen when playing game, 30-60min will happen 1-2 times or 2-3 times within few min
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
When the issue happen, the Cellular signal shows full bar but the 5/4G logo is gone & not data detect.
I have read thru the forum, try & tested the methods suggested but still not able to fix the problem.
Reset Wi-Fi, mobile & Bluetooth, SMMI test: Modem=Passed, SIM Card=Passed, SIM Signal=Connected but Failed and Phone call tests=Passed, Factory reset, hard reset, change sim card between tray 1 & 2, preferred network 5/4/3G option selected.
"Signal bar is full but the 4/5G network is gone, will only come back in around 10 sec later"