Does anyone have a solution for this case
? i`ve seen some cases here, but no answers.
I already did a factory reset and it didn't help. I also tested the sensor and it says it is working.
Bring your phone to nearest Asus Service Center... Show to them your problem. If they still can't fix it. Ask them to replace your phone
thanks for your answer.
Wouldn't there be another way? I think this happened because I updated the ww rom, which I remember my rom was CN, my firmware was from HK.
😔 Not working fingerprint
Could you please confirm your current firmware version?
Also please try the following steps:
I was using the latest firmware version from the asus website. But I went back to android 11 to see if it fixed the error.
I tried all the points you said, but it didn't help.
I did this test, and it says the sensor is ok, so I think it's just the calibration loss.
I also downgraded to android 11, and in it the only difference is that an error message appears and it doesn't even let me try.
And finally, I can't even unlock the bootloader to try something different.