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How many of you have faced issues after motherboard replacement?

ReaperZ_Wolf
Zen Master I

‎02-26-2022 02:50 AM

Hi, just curious to know how many of you have faced issues after replacing the motherboard! I have faced the same issue yesterday being in Android 12 beta, so i am making a separate thread so that you all can mention specifically all the problems you faced after the replacement, number of replacement done and also if you were charged for the replacement of motherboard after the product went out of warranty having the motherboard replaced.
I am going to show this to the regional head of SQM so that they get to know what exactly we are facing. I know that its a naive start, but please support so that others can also benefit out of it and Asus takes some action as an official statement.
40 REPLIES 40

Indr
Rising Star II

‎03-02-2022 09:02 PM

k_huat

Basically recently Asus in zentalk only reply to WiFi n hotspot issue with their standard text as below:

I'm sorry to hear about your device, for what you are describing our recommendation is to visit your nearest ASUS Service Center at your earliest convenience to get your device check

And,

Most (nearly all) of other issues remain unanswered 👎


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Exactly in every single thread their reply is same to same! Look like a automated reply 😂😂😂

ReaperZ_Wolf
Zen Master I

‎03-03-2022 10:48 AM

ExodusCODM

https://zentalk.asus.com/en/discussion/comment/206091#Comment_206091

Lol , i had a talk with their customer executive via call and they said "every firmware update is thoroughly tested by our technicians", i told him that many others are facing the same lag and fps drops after 206 update but he outright discarded what i said.


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There is no point on even blaming these poor innocent people. Because they are like an call centre agent. The real game starts and is manipulated by their supervisor and Regional Team Leaders and above. They are the culprits.

ExodusCODM
Rising Star II

‎03-03-2022 08:09 PM

ReaperZ_Wolf

https://zentalk.asus.com/en/discussion/comment/206133#Comment_206133

There is no point on even blaming these poor innocent people. Because they are like an call centre agent. The real game starts and is manipulated by their supervisor and Regional Team Leaders and above. They are the culprits.


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Indr@@@@@123

https://zentalk.asus.com/en/discussion/comment/206053#Comment_206053

Really Bro i saw your post in here.

But my bad luck was already bought this piece of shit..

Never ever Asus Again for me for sure...


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I hope Asus get their comeuppence

ghyzriellgalez0
Rising Star II

‎03-04-2022 05:59 AM

ReaperZ_Wolf

https://zentalk.asus.com/en/discussion/comment/206049#Comment_206049

https://asus.rmjtechnologies.net/#/rsl

There you go. It consists of all the regional heads of India.


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Go to your consumer court, know youe consumer rights. That is how I did it. Now expecting my refund to be deposited in my back account on Monday.
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