No sound when calling in headset (whatsapp call works fine)

pscoe2pscoe2 Level 1
edited April 5 in ZenFone 8

When I use the phone app to place calls, I cannot hear anything through the headset. I can however talk using the speaker.

The headset works fine while placing Whatsapp calls which suggetss a software bug rather than a hardware one


  • Hi @pscoe2

    Please check your inbox for a message from me with further steps to collect a log ;)

  • pscoe2pscoe2 Level 1

    Hi Irene,

    I have replied back to your message. Can you please confirm whether the logs will be helpful.

This discussion has been closed.