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Network Connectivity Issue. Please help!

Speed_Rebirth
Star III
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5
Firmware Version: .210
Rooted or not: Non Rooted
Frequency of Occurrence: 75-85%
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Dear Team,
Hope you're doing good.
I'm facing an issue in my ROG phone 5 with the Network Connectivity issue.
I'm getting very poor network of Jio India in my commercial premises. As everyone here is using the same network Jio India and everyone is fine with their connectivity. They're using low range and mid range devices like oppo vivo and mi. I'm having a flagship killer ROG 5 and not getting a single shadow of network. There is always a cross showing to status bar. When I switch to other location 4 5km far from the office premises then I'm getting normal network. Maybe Devs can find a solution on connectivity by setting up the lower or higher bandwidth. I assume.
So my question is "Suppose" if I'm residing in a low network area, why I'm not getting my connection proper and why those mid range phones are getting good network connectivity over ROG 5?

Please help me to resolve this issue. I'm sick of being stuck in this issue.
Waiting for next update to be worked on connectivity issues.

3 REPLIES 3

rStar
Rising Star II
Its flagship phone (asus says: premium phone), not just flagship killer.
By the way same issue here. Still waiting for fix.
I need to turn on/off flight mode more than twice when i play mp/br games.

ARP_ASUS
Community Legend II
Hi chi8104,
Have you tried using a different SIM to verify?

Speed_Rebirth
Star III
ARP_ASUS

Hi chi8104,

Have you tried using a different SIM to verify?


View post
I tried Airtel Sim too. Same issue is there after updating to the latest version .226
I was expecting to be resolved in this update but still no improvement.