My rog 5s phone automatically shuts off when it's under 15 %. Does my phone battery have a problem?

Gene LloydGene Lloyd Level 1
edited March 25 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:Rog 5s
  2. Firmware Version:
  3. Rooted or not:not
  4. Frequency of Occurrence: it has happened 3 times now and it's been only a week since I've bought it.
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



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