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A12 update

Sibi
Rising Star II
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hey Asus team,
Every major OEMs like samsung and oneplus and realme are releasing a12 updates to their flagships and even their midrange device which are released before Rog 5...still you guys haven't released it for Rog 5....and even beta program is stupid...i had Zenfone 5 and enrolled in zenui 5 a11 beta program and j got the ota in couple days many Zenfone 5 users got the update .....but Rog 5 beta has been given only to handful of people very low counts and some people who have been selected and got mail haven't got the ota including me and u guys kicked them out of the program saying unsolvable unknown error!!!!this is too poor support from your end!make the beta public and people who enrolled the beta program can get OTA unlike u guys choosing and sending mails for them.!!!make it as open beta....this is not how u support a 50-60k priced flagship phone!
8 REPLIES 8

Sibi
Rising Star II
Roystoys

https://zentalk.asus.com/en/discussion/58146/a12-update

Don't rush them,A12 is proving difficult for all OEM,s so the last thing we want is a Rush job


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Yes it is difficult for all OEMs no one said it's easy...but a brand like realme oppo samsung with many devices lineup that too midrange and also flagships they gave the a12 updates month ago but still with just a couple of devices in their name Asus didn't even have a open beta!

Sibi
Rising Star II
k_huat

I'm expecting android 12 as well previously, but, after my past 6 months experience with Asus attitude n problematic software, I prefer to have current version Android 11 (although problematic but still usable for me). I'll try stop upgrading to Android 12

For those who facing endless software or hardware issues n expecting android 12 as solution, as stated by funbike, it's miracle for Asus to change, problematic software will still be there for Android 12/13/14.... good luck my friends


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A11 was bugged even in stock bro ..a12 core is much stable than a11 so it's safe to update to a12

mickey10021
Rising Star II
Sibi

https://zentalk.asus.com/en/discussion/comment/204683#Comment_204683

Yes it is difficult for all OEMs no one said it's easy...but a brand like realme oppo samsung with many devices lineup that too midrange and also flagships they gave the a12 updates month ago but still with just a couple of devices in their name Asus didn't even have a open beta!


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No gaming phone receive Android 12 just yet. None!
Gaming phone in general is a lot more complicated. They need to test their accessories, ui and other stuff so this will take a while

Sibi
Rising Star II
mickey10021

https://zentalk.asus.com/en/discussion/comment/204714#Comment_204714

No gaming phone receive Android 12 just yet. None!

Gaming phone in general is a lot more complicated. They need to test their accessories, ui and other stuff so this will take a while


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I know about that ..but they already have beta available for a12....why they're not giving the beta to the people who have enrolled???people who want to test beta can enroll and get that right???why are they prohibiting that??