mohsin_jmohsin_j Level 1
edited March 19 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Model: Asus_x01bda


Not rooted

android v9

No problems just want a confirmation if this phone us truly 4g as at&t are going to disable this phone on their network from feb 22. At&t is claiming this is a 3g phone.


  • That's my screen shot..

  • Hi @mohsin_j ,

    For ZB631KL, both of sim card slot1 and sim card slot2 support 2G/3G/4G Nano SIM Card. Although both SIM 1 and SIM 2 support 4G LTE / 3G WCDMA, only one of the SIM cards will be connected to 4G LTE. Thank you.

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