update not detected ( android 12)

[xp44]

Hello.

Knowing that the android 12 update is not available in ota on the zen fone 8, I decided to download it manually.

For information, the version I currently have is version 30.12.112.72

I did move the updated msie file to the internal storage of the phone but when I restart the phone the update is not detected....
I do not understand

Do you have an idea of ​​the problem?

Thank you !

[mr_deens]

Did you unzip the file? Mine just leave the zip file in the root then restart the phone

[xp44]

Hello.
No I did not extract the file I left it as I copied it from the asus site.
And I put it in the internal storage of the phone next to the other folders but nothing happens when I restart the phone

[PhaGWiZ]

xp44

Hello.
No I did not extract the file I left it as I copied it from the asus site.
And I put it in the internal storage of the phone next to the other folders but nothing happens when I restart the phone

View post

Did you use the file on this page? https://www.asus.com/us/Mobile/Phones/ZenFone/Zenfone-8/HelpDesk_BIOS/

[xp44]

Yes i use this file on this page.
I don't understand 😕