Where to replace lost keystone
fly_be_free
Level 1
The keystone on my ROG Strix pops out all of the time and sure enough now it's lost. I can't find any information on how to get a replacement. Can someone post a link to how I am to replace this lost part? Thank you.
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Hi there,
Can you specify your laptop model and share a picture of the error message you saw?
Thank you.
I am not seeing an error message. I have a ROG Strix laptop model number G733QS. It comes with a Keystone that is docked on the machine that unlocks the Shadow Drive. The keystone is now missing. I need to know where I can get a replacement keystone for the laptop.
Hi there,
I got your point.
If you want to buy the small NFC dock, please contact our local team to arrange.
Thank you.
I was actually hoping you could post a link or something that was helpful. Contacting your local team has been a challenge and is easier said than done. I sat on Chat for a prolonged period after just asking where to buy it and they couldn't answer. I don't understand why a crucial component for the Shadow Drive on the ROG Strix seems to be unavailable. I just need the link to buy it or a contact for where I can get it.
If you can't help with where to buy the replacement keystone, can you at least tell me how to permanently unlock the shadow drive without it? Without the Keystone I need to log into my ASUS account every time.
Hi there,
Please use our email service for further support.
Thank you.