Random Stuttering on Asus Fx516pm

[flivolsi76]

System: Windows 10
Battery or AC: AC
Model: FX516PM
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
Re-installed win10 again,
I use an external monitor (60Hz) i have a annoying randomly stuttering video and audio get distorted.
Bios 322

With latency mon i have ACPI.sys, storeport.sys, nvidia and vdf01000.sys DPC latency issue
This tuf it's the worst laptop i ever had in my life....
someone can help me, do you suggest to send to assistence or is unuseful?

[flivolsi76]

do you mean the Intel graphic card ?

[Blake_ASUS]

Hi there,
The Intel card is your integrated GPU and NV card is your independent GPU.
When you are playing games, the NV card is working.
When you are watching video, normally it's the Intel card working.
That's why I am assuming and narrowing down to focus on the Intel card.
So have you tried that as well?
Thank you.

[flivolsi76]

OK i understand. The Intel integrated card has

tried to replace it with driver standard Windows or with an old version of the Intel Xe Graphics
and after a while i still get the stuttering

[Blake_ASUS]

Hi there,
Last thing to try.
If you set all the program be run by the Nv card, does it stutter?
If not, then the issue is really on the Intel card. I would suggest you to send the laptop to our service center.
Thank you.

[flivolsi76]

actually i dont know how to set all the program be run by the Nv card