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Black lines appearing below the screen asus Tuf A15 with 144 Hz refresh rate

Ascender
Star I
System: Asus Tuf A15
Battery or AC: both
Model: FA506IH
Frequency of occurrence: all the time
Reset OS: Done / Updated to windows 11 too
Screenshot or video:
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Detailed description:Black lines appearing at the bottom of the screen in 144Hz but not in 60 Hz, tried reset, reinstalling drivers, now with windows 11
with 144 HZ
img-20211130-123426.jpg

with 60 HZ
img-20211130-123409.jpg


the system is out of warranty, any idea on what the issue is with these black lines?

28 REPLIES 28

Blake_ASUS
Community Legend II
Hi there,
Can you describe more about how it is automatically uninstalled?
Have you update BIOS and Windows?
Thank you.

khareom29
Star I
it gets automatically uninstalled like you have to install the file again to run the software.
my bios screen is same half black


Blake_ASUS
Community Legend II
khareom29

it gets automatically uninstalled like you have to install the file again to run the software.

my bios screen is same half black


View post
Hi there,
If you are having black screen in BIOS as well, pleas kindly send the laptop to our service center.
Sorry for the inconvenience caused.
Thank you.

emrulmax2
Star II
I have the same problem in BIOS loading time

JoshMaN
Star I
@amantiwari78632 Did u manage to get ur screen fixed?. Can you please tell me the updated