Mobile data turns off while on volte settings and receiveing calls

Please tell us some basic information before asking for help:
- Model Name: ASUS_I003DD
- Firmware Version: 8gb
- Rooted or not: not
- Frequency of Occurrence: everytime during calls
- APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, I have been facing issues with my new rog phone 3. Everytime I restart my phone it does not connect to mobile data automatically and i have to restart phone 3-5 times which is not a pleasant experience. Mobile even has hard time detecting network when i restart it and everytime I receive calls the mobile data turns off and once I am done with call it turns back on. Initially I thought it was a problem with my network provider, I tried swapping sims of network to see if this is a problem with my current sim or network provider but it is not. Volte services are working fine on my dad's realme pro 2 than on this phone.
The whole experience of this is leaving at a regret of buying this phone.
I am evem facing issues while playing bgmi but that will go on a separate thread.
Comments
Is there a solution to the problem???
Hi Dinesh_gtr,
Can you try the new version .185 and confirm?
Also try Factory reset once, when you say swapping SIM you tried using a different SIM on this phone?
I have done the above. The issue is still not resolved
@ARP_ASUS
I have done factory reset and using the latest version
@ARP_ASUS
Hi,
During my research I also found some information, attaching it in screen shot. Looks like this a phone problem and asus needs to do something.
Please let me know if I can fix this on my own or need to visit a rog service centre.
Hi.. i have done factory reset and my software version is already up to date.. let me know if there is a fix