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No wake screen!!!

AuroNAuroN Level 1
edited February 13 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5S
  2. Firmware Version: WW 18.1220.2111.164
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):


In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

New notification sms, messenger, whatsapp and other app no wake up screen 😡😡.

Alarm clock, video call and sound call its work wake up screen.

Comments

  • Gustav_ASUSGustav_ASUS mod

    @AuroN Make sure you have the following settings enabled:

    Settings -> Apps & notifications -> Notifications on lockscreen -> Show conversations, default, and silent

    Settings -> Display -> New notifications -> Enable

    Also, make sure that 'Do not Disturb' is disabled.

  • AuroNAuroN Level 1
    edited January 14

    I recorder video.

    Left phone Huawei, right phone Asus.

    https://youtu.be/Q0DjQocoL7w

This discussion has been closed.