No wake screen!!!

AuroNAuroN Level 1
edited February 13 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5S
  2. Firmware Version: WW 18.1220.2111.164
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


New notification sms, messenger, whatsapp and other app no wake up screen 😡😡.

Alarm clock, video call and sound call its work wake up screen.


  • @AuroN Make sure you have the following settings enabled:

    Settings -> Apps & notifications -> Notifications on lockscreen -> Show conversations, default, and silent

    Settings -> Display -> New notifications -> Enable

    Also, make sure that 'Do not Disturb' is disabled.

  • AuroNAuroN Level 1
    edited January 14

    I recorder video.

    Left phone Huawei, right phone Asus.

This discussion has been closed.