📢📢Still having problems mobile signal📴🕯️[01/04/22]

[zerojin14]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version: WW 18.0840.2112.210-1.1.101
Rooted or not: not rooted
Frequency of Occurrence: all the time, been like that for months
========================================
I still have a problem getting a signal. Means I have no service at all, even when I'm in city or next to cell tower.
Been having this issue for months after a firmware upgrade and been waiting for a fix.. but nothing yet.
I tried factory reset the phone a few times, but the problem is still there.
I even switched phone company because it might have been them, but the problem is still there.
If I have no signal or a bad connection, I just reboot the device and suddenly have full bars 🤔 even though I'm standing the same spot. After awhile the problem comes back and I probably have to reboot the device again.
I wrote about this problem before last year, however I never got any support.
It has come to this point, that I'm considering a new phone 🤳 what if it was an emergency and I couldn't call for help?

[zerojin14]

Picture bump 🙂

[Zanja19]

Hello I'm from Switzerland,
I have the same problem with the ROG 5pro S , very hard to get 4G/4G+ or 5G...
I'm very disappointed with this phone...
Do you have any solution?! I've tried resetting network settings but not worked.

[zerojin14]

Zanja19

Hello I'm from Switzerland,

I have the same problem with the ROG 5pro S , very hard to get 4G/4G+ or 5G...

I'm very disappointed with this phone...

Do you have any solution?! I've tried resetting network settings but not worked.

View post

No Sadly, Asus support is being quiet

[pico_orange]

Zanja19

Hello I'm from Switzerland,

I have the same problem with the ROG 5pro S , very hard to get 4G/4G+ or 5G...

I'm very disappointed with this phone...

Do you have any solution?! I've tried resetting network settings but not worked.

View post

This problem has being with the rog phone since version 3 and till now the rog phone 5 still persist with this problem, the mobile signal will suddenly be cut off and be back in around 8-10 seconds.
if your check the forums, even rog phone 3 still have this problem till now. As be @zerojin14 commented, Asus have being quiet regarding this problem.

zerojin14

https://zentalk.asus.com/en/discussion/comment/200913#Comment_200913

No Sadly, Asus support is being quiet

View post

[zerojin14]

pico_orange

https://zentalk.asus.com/en/discussion/comment/200913#Comment_200913

This problem has being with the rog phone since version 3 and till now the rog phone 5 still persist with this problem, the mobile signal will suddenly be cut off and be back in around 8-10 seconds.

if your check the forums, even rog phone 3 still have this problem till now. As be @zerojin14 commented, Asus have being quiet regarding this problem.

https://zentalk.asus.com/en/discussion/comment/200952#Comment_200952

View post

What!? this problem is also on rog 3? That doesn't sound good 😂