Rog 2 getting hanged /restarting after plugging for charge

[anmol_bali19971]

Please tell us some basic information before asking for help:
Model Name:ROG 2
Firmware Version:
Rooted or not:No
Frequency of Occurrence:since yesterday night
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Can anyone please help me with this issue,
Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..

[Swaraj]

anmol.bali19971

As of now it's working once I connected my charger it fails ..I bought a new adapter as the original one was not working yesterday... And 1 time charged with that adapter it worked fine in afternoon this issue is coming around 10 pm night

Edit - tried factory reset still the same issue

View post

Try using different cable. If still not fixed then only mods can help you.

[ARP_ASUS]

Hi anmol.bali19971,
I would suggest you to visit the service center as you have tried everything possible here.
https://www.asus.com/in/support/service-center/india