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ZenFone8 stuck on waiting for flashing full ramdump

mail_jackr
Star I
As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
777 REPLIES 777

javieralreves
Star III
Martín Salmerón

My mind is changing about considering Asus a top and quality manufacturer.

Asus has the obligation to inform users of the reason for the problem, which units are affected and if once it is repaired in the technical service it can happen again.

It is true that Asus offers the repair solution, but you cannot live thinking that the phone could fail at any moment and have to constantly make backups. And in the case o a fault, spending several weeks without the phone. It has been many months since this problem was detected and ASUS does not clarify anything.

I was a proud owner of my Zenfone 8 until it suddenly died and unfortunately I bought the phone on Aliexpress China and now I have no local warranty, ASUS cannot even repair it paying. I hope Aliexppress seller can handle the warranty in China, but it is another story.

When Zenfone 8 was launched, I was impressed. It was the perfect phone for me. Now I have a nice expensive brick.

I will have to go back to Xiaomi, they never fail or spend my money on an Iphone mini (very expensive, but finally is cheaper than to buy a unreliable Zenfone 8).

Perhaps Asus is thinking that giving a solution to all Zenfone users in the world is expensive, but it will really be more expensive if they do not give the solution and explanation of the problem of their phones. Zenfone 8 sales will fall and who will buy "Zenfone 9"?

You can find many threads about Zenfone 8 bricked or died on internet an this is no good for Asus as a Top manufacturer if this situation not changes.


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Qué has hecho al final? Yo también lo compré en Aliexpress y estoy teniendo problemas con el Wi-Fi (no se puede encender). Me da miedo que se me brickee también

English: What have you done? I also bought it from Aliexpress and I'm having Wi-Fi related issues (it can't be turned on). I'm afraid of mine also bricking

janarosta
Star III
javieralreves

https://zentalk.asus.com/en/discussion/comment/199590#Comment_199590

I updated a few days ago and it happened again. Previously I could fix it by restarting but now I'm not even able to do that and I've been 3 days wasting my mobile data


View post
Sorry to hear you still have the issue. I decided to sent to service center. They replace the board and everything work as it should now. Now I still on Android 11. Will stay on this version for the time being.

javieralreves
Star III
janarosta

https://zentalk.asus.com/en/discussion/comment/200528#Comment_200528

Sorry to hear you still have the issue. I decided to sent to service center. They replace the board and everything work as it should now. Now I still on Android 11. Will stay on this version for the time being.


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Was the repair free? You had warranty? Where did you buy it?

janarosta
Star III
javieralreves

https://zentalk.asus.com/en/discussion/comment/200697#Comment_200697

Was the repair free? You had warranty? Where did you buy it?


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Yes still under warranty. So it is free of charge. Bought it from shopee. An online E commerce similar to AliExpress, ebay etc. The repair was fast too. So I would not complain much because the service is good.

deat997
Star II
I had the similar problem https://zentalk.asus.com/en/discussion/57138/zenfone-8-hard-bricked-systematic-problem and first I was offered the have my money back. But today ( the phone bricked itself on the 22nd of December) ASUS Europe decided to give me a new phone.
After reading all the discussions on Zentalk, with the same issue, I think this is a systematic problem, and I really do not want another Zenfone 8, since there is no guarantee, that it will not happen again.