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i cannot download my asus app for free pls help

chimitzee2014
Star I
System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
4 REPLIES 4

Falcon_ASUS
Moderator
Moderator
chimitzee2014
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


i cannot download my asus app for free pls help
@chimitzee2014
Could you please tell me your product model and if there is any error screenshot you can provide me for confirmation?

chimitzee2014
Star I
screenshot-281-29.png
your my asus app is requiring redeem code to download. I dont have any code
pls hepl me in downloading it for free

chimitzee2014
Star I
product model s433ea
vivobook s series

Falcon_ASUS
Moderator
Moderator
chimitzee2014

product model s433ea

vivobook s series


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@chimitzee2014
Are you unable to download all the apps, or only the ASUS app?
I have sent you a message, please check.
Thank you.