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GPU Fan at 0RPM anytime

vicsansor
Star I
System: Windows 10
Battery or AC: plugged in
Model: FX505DV
Frequency of occurrence: Everytime
Reset OS: don't know how to get it
Screenshot or video:
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Detailed description:
Does not matter if the GPU usage is 100% or 0% the GPU fan just shows 0RPM at Armoury Crate and every other app i have used to try to see what is wrong. But the fan is loudly working as if it was Turbo mode.
It seems to be something like a bug on the software but i don't want the GPU fan to be everytime working as much as it can even when the pc is running nothing...
Can someone help me? not even the asus service centre have fixed it, i sent it as it was making loud noise everytime and it still happens.
@Blake_ASUS pls help, i've seen someone asked you almost the same thing but i don't know if they fixed it
7 REPLIES 7

Blake_ASUS
Community Legend II
Hi there,
BIOS can not be the judgement. Your model does not show GPU fan RPM in BIOS.
May I know if you switch between modes in Armoury Crate, does the GPU fan RPM change?
Thank you.

vicsansor
Star I
Hi!
It does not change at all, doesn't matter if it is on turbo, silent or other mode, it doesn't change.
Thank you.

Blake_ASUS
Community Legend II
Hi there,
Please send the laptop to the service center to check on the hardware.
Sorry for the inconvenience caused.
Thank you.