I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. ASUS ROG Strix Scar ll GL704GW. Bios version: 308
Thanks for helping!
Please open a new thread as you are not having FA506Q series.
And please kindly describe more when did the issue occur, after any specific update?
Hi, i have the same issue,
Bios 408 02/06/2021
Are there any updates to fix?
Thanks in advance
Please provide the correct SN in the PM I send you.
I will report your case for the solution.
I have the same problem with my laptop. Can you help me?
Hi, i have the same issue. Incorrect serial number (SSN12345678901234567) and fn + Up arrow, fn + Down arrow does not change brightness of the keyboard.
I can not find how to send PM on this forum.
Hi @becksbeer & @sebek6543210 ,
Please check the bottom of your laptop, find the SN sticker,
and share the correct SN with me in the PM I send you.