I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. ASUS ROG Strix Scar ll GL704GW. Bios version: 308
Hi, i have the same issue. Incorrect serial number (SSN12345678901234567) and fn + Up arrow, fn + Down arrow does not change brightness of the keyboard.
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Hello @Blake_ASUS!
I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. ASUS ROG Strix Scar ll GL704GW. Bios version: 308
Thanks for helping!
Hi Alecsey,
Please open a new thread as you are not having FA506Q series.
And please kindly describe more when did the issue occur, after any specific update?
Thank you.
Hi, i have the same issue,
model FA506QR
Bios 408 02/06/2021
SN SSN12345678901234567
Are there any updates to fix?
Thanks in advance
Hi Tony,
Please provide the correct SN in the PM I send you.
I will report your case for the solution.
Thank you.
Hi @Blake_ASUS
I have the same problem with my laptop. Can you help me?
Model: FA506QR-HN047T
Bios: 408
GOP: 2.16
EC: R4.05
SN: SSN12345678901234567
Hi, i have the same issue. Incorrect serial number (SSN12345678901234567) and fn + Up arrow, fn + Down arrow does not change brightness of the keyboard.
Model: FA506QM
Bios: 307
I can not find how to send PM on this forum.
Hi @becksbeer & @sebek6543210 ,
Please check the bottom of your laptop, find the SN sticker,
and share the correct SN with me in the PM I send you.
Thank you.