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Also Problems with Windows 10 to 11

Jens_Greiersen
Star III
System: Zenbook Pro
Battery or AC:
Model: UX582L
Frequency of occurrence:
Reset OS: Win 10
Screenshot or video:
========================
Detailed description:I have tried updating to windows 11 many times.
It fails every time.
I am using Windows11InstallationAssistant.exe
Error: 0xc1900101

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9 REPLIES 9

douglasclark1
Star I
Same here - I have a BRAND NEW Zenbook UX455E - windows is telling me I can upgrade to windows 11 but it fails EVERY TIME - I have no peripherals plugged in, no 3rd party AV, its basically a new off the shelf device with loads of storage, latest drivers, latest version of windows 10 - but gets the 0xC199.... error EVERY time - this sucks Asus - SORT IT OUT!

Blake_ASUS
Community Legend II
Dear both,
Would you mind to try to delete ASUS System control interface driver and My ASUS app first,
and then upgrade it again?
Let me know if it works.
Thank you.

Jens_Greiersen
Star III
It did not work.
same problem
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Jens_Greiersen
Star III
I tried again to delete ASUS System control interface driver without restarting.
New error.
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should it not go less painful to install wondows