GPU Fan at 0RPM anytime

vicsansorvicsansor Level 1
edited February 9 in Others
  1. System: Windows 10
  2. Battery or AC: plugged in
  3. Model: FX505DV
  4. Frequency of occurrence: Everytime
  5. Reset OS: don't know how to get it
  6. Screenshot or video:

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Detailed description:

Does not matter if the GPU usage is 100% or 0% the GPU fan just shows 0RPM at Armoury Crate and every other app i have used to try to see what is wrong. But the fan is loudly working as if it was Turbo mode.

It seems to be something like a bug on the software but i don't want the GPU fan to be everytime working as much as it can even when the pc is running nothing...

Can someone help me? not even the asus service centre have fixed it, i sent it as it was making loud noise everytime and it still happens.

@Blake_ASUS pls help, i've seen someone asked you almost the same thing but i don't know if they fixed it

Comments

  • This is what it shows in Armoury Crate, but it shows the same thing even with 100% usage of GPU or when in Silent mode.

  • Hi there,

    What is your BIOS version?

    And have you tried to reinstall Armoury Crate?

    Thank you.

  • Hi!

    Using CPU-Z i've found my bios version is: FX505DV.312 - AMD AGESA PicassoPI-FP5 1.0.0.3.

    And yes, i've reinstalled armoury crate, but still happens.

    Thanks

  • This is what is shows in BIOS, it shows that the GPU fan is not working but i can clearly hear it because it is the same sound it made when it worked smoothly on Turbo mode. Also another problem is when the GPU fan goes full capacity nonsense, the CPU fan makes the same thing, but the cpu still shows.

    1st image is just started BIOS and 2nd image is when the pc its on for like 10 seconds, the GPU fan doesnt even show but it is working maximum speed, and the CPU fan follows it. (while the temperature of the laptop is around 40ºC to 50ºC)


  • Hi there,

    BIOS can not be the judgement. Your model does not show GPU fan RPM in BIOS.

    May I know if you switch between modes in Armoury Crate, does the GPU fan RPM change?

    Thank you.

  • Hi!

    It does not change at all, doesn't matter if it is on turbo, silent or other mode, it doesn't change.

    Thank you.

  • Hi there,

    Please send the laptop to the service center to check on the hardware.

    Sorry for the inconvenience caused.

    Thank you.

This discussion has been closed.