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Earphone issue

Neel007
Rising Star I
Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version: 200
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I using jbl wire earphone. Suddenly earphone not detected. I try this earphone to other phone and its working properly. I try to connect 3 4 wire earphone to rog 5 but earphone not connected. Also headset symbol is also not showing. Auro active cooler 3.5 jack working properly.
6 REPLIES 6

jeevankumar
Star III
Neel007

https://zentalk.asus.com/en/discussion/comment/199678#Comment_199678

After motherboard replacement many people facing same issues.


View post
Yes. But we have no choice.

Neel007
Rising Star I
after update was facing trigger issue. after that audio 3.5 working stop and now rog 5 is dead....feeling very painful. @Titan_ASUS @ASUS Bot