Please tell us some basic information before asking for help:
- Model Name:Asus Rog Phone 5
- Firmware Version:18.0840.2112.210
- Rooted or not:No
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My phone had those issues which everyone have,the wifi/hotspot stopped working and shortly after the phone died and never worked again.Sent it to the service center,the motherboard got replaced and I got my phone back after 2 weeks.
After I turned on the phone,I saw that the armoury crate version that I have is not for the normal Rog phone 5(the one with the rog logo on the back,that I own) ,it is for the Rog Phone 5 Pro(the one with the screen on the back).
I also tried to use the fingerprint,but it didn't work at all.I did a test on the calculator using ".12345+="and it says that the fingerprint is working.
I think they installed a wrong firmware version on my phone and thats why the fingerprint and the rgb is not working.
I attached some pictures,explaining my issues much better
ASUS. ARE YOU GOING TO PLEASE ANSWER ME?THIS IS THE THIRD TIME IM ASKING FOR HELP BUT NONE OF THE MODS REPLY.