Zenphone 6 wide angle camera not working

[nick_seymour78]

This morning I've noticed when I open the camera there is no toggle switch to choose the wide angle camera.
I've run a test through the calculator system tests and it's coming back as failed.
The phone doesn't seem to think it has a wide angle camera anymore. I've restarted the phone and I'm loathed to do a factory reset as I can't see how this would fix the issue.
Has anyone else had this issue or know how to get the phone to use the wire angle camera lens.
Cheers.

[nick_seymour78]

Camera doesn't show toggle switch to change to wide angle lens. Pictures above are from the cameras API. Hope this helps.

[nick_seymour78]

Any response or acknowledgment of this issue would be greatly appreciated.

[ColorSage]

Sorry for not clarifying. Camera2 api check is a kind of app on Play Store. Displays info about Camera hardware and supported features. I didn't need camera app package inspection 😛 That's really weird that app detects lack of camera and doesn't actually crash.

[nick_seymour78]

Do you need the screen shots from Camera2 API check? It seems to show the camera has been detected. But doesn't show.
Do you think a factory reset will in any way help?

[LP_ASUS]

Either a factory reset if you are on .193 or an update to the most recent firmware would be my suggestion. Are you on FOTA Version WW .193? A factory reset or update should wake your phone up from whatever kind of wide-angle nap it's taking.

https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/