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Stuck in WW.17.0240.2108.103_0

mr_strange
Rising Star II
Please tell us some basic information before asking for help:
Model Name:ROH PHONE 2
Firmware Version:WW.17.0240.2108.103_0
Rooted or not:Non-Root
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My phone is stuck at firmware version WW.17.0240.2108.103_0. I didn't get any updates after that. I'm still stuck in Android 10. Am I missing something? Or is this the latest firmware? If there are updates after firmware WW.17.0240.2108.103_0, how can I update to the latest one?
11 REPLIES 11

ARP_ASUS
Community Legend II
Hi,
If you are not able to get OTA update. Please try manual update.
ROG Phone II | Gaming Phones|ROG - Republic of Gamers|ROG GlobalDownload Android 11 file, place it in internal storage (not in any folder, don't unzip)

bhargavkumar_la
Star III
ARP_ASUS

Hi,

If you are not able to get OTA update. Please try manual update.

https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_bios

Download Android 11 file, place it in internal storage (not in any folder, don't unzip)


View post
When are we expected to get update via FOTA? There are still other issues which users reported. Did you get a chance to check?

mr_strange
Rising Star II
ARP_ASUS

Hi,

If you are not able to get OTA update. Please try manual update.

https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_bios

Download Android 11 file, place it in internal storage (not in any folder, don't unzip)


View post
I did the same for last update. Why am I not getting it automatically via OTA?

bhargavkumar_la
Star III
bhargavkumar.labishetty

https://zentalk.asus.com/en/discussion/comment/198810#Comment_198810

When are we expected to get update via FOTA? There are still other issues which users reported. Did you get a chance to check?


View post
Please update @ARP_ASUS

ARP_ASUS
Community Legend II
The FOTA update is in batches and there is never a ETA set which I can share with you. If you are eager to update you can always download manually.