This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Game plays fine for 10 minutes and then suddenly freezes and crashes returning me to the desktop....

Patroncito
Star I
System: Windows 10 Pro 64 Bit
Battery or AC: Battery (full power 100% plugged-in)
Model: UX582LR.303
Frequency of occurrence: Constant crashes while playing games
Reset OS: No.
Screenshot or video: No.
========================
Detailed description:
Updated to the latest Nvidia Game Driver. The laptop is also up to date with all the drivers proposed through the MyAsus agent.

Whether I play Call of Duty or Halo Infinite, the game will play fine for about 10 minutes until it just suddenly freezes, and then crashes. It will not reboot the whole system but instead will return me to the desktop. I have notice that the fans are getting really loud, I assume that is normal since its heavy. I am also not playing on 4k, i have scaled down to 1080p. Would this be a problem with heat dissipation? I am at my wits end with this computer as not only it gives me other issues (video_TDLR which I still have to fix on another thread). I am unfortunately passed the return window for this but I would have returned this computer in a heartbeat if it wasn't for this. I am stuck with a gaming laptop with which I cannot game nor create premiere pro video adequately because of all these issues.
5 REPLIES 5

potatosubwoofer
Rising Star II
It actually sounds to me that it's more like a software issue than a hardware issue. From my understanding if your ram had failed or GPU, then you would very likely get a blue screen error causing you to reboot. Since you crash to desktop I would double check some other things like perhaps DX version or the power saving settings of your GPU. Do you notice any heavy CPU or GPU usage through task manager when you are gaming?
I quite like having the two screens (though I have the smaller, UX482EG) because I can play and monitor my hardware resource usage at the same time. I barely hit 100% CPU on any of my games as GPU is more limiting in my setup. Maybe you could observe that and let us know more about what is happening?