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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
========================
Detailed description:
568 REPLIES 568

Blake_ASUS
Community Legend II
Qiqo

https://zentalk.asus.com/en/discussion/comment/197418#Comment_197418

Tell me about it im getting notifications 24/7. ASUS should simplify this, it's taking too much of their staff time.


View post
Hi there,
Actually our email support team of every country can help to check on this issue, and it has been like this for years. so I'm also surprised why there are so many cases theses months.
As I mentioned in previous reply, some user registered with the wrong email themselves, some get the laptop second-handed, or as a gift. Anyone with official invoice can register the product.
And registration contains personal information, so I can't just adjust them without clarification, and it can't be opened to every user either.
It is a protection for your own information as well. Hope you can understand.
Sorry that the notification keeps popping up, maybe you can turn off the notification in your profile?
Thank you.

SkyRevved
Star I
whatsapp-image-2021-12-17-at-10-26-39-am.jpeg
Blake_ASUS

Hi @hammondr63 @jaswantgehlot1 ,

Please kindly check your PM.

Thank you.


View post
I am also having the same issue with product registration failed, it says, product has already been registered

Blake_ASUS
Community Legend II
SkyRevved

whatsapp-image-2021-12-17-at-10-26-39-am.jpeg

https://zentalk.asus.com/en/discussion/comment/196666#Comment_196666

I am also having the same issue with product registration failed, it says, product has already been registered


View post
Hi there,
Please check your PM.
Thank you.

manojdbhole
Star I
I am getring the same error with my asus rog strix.
Kindly assist

Blake_ASUS
Community Legend II
manojdbhole

I am getring the same error with my asus rog strix.

Kindly assist


View post
Hi there,
Please check your PM.
Thank you.