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ROG 2 FINGERPRINT

ASUS_USER1
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: ANDROID 11
Rooted or not: NO
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): FINGERPRINT
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Team,
I wish to always use the fingerprint to unlock my device but in this device this feature won't work if the screen is locked using the double tap 🔒. If the device is locked using power button or accessibility control button from the screen this feature would work. I found this issue after long study with these options.
Will there be a fix for this. 🤔
Regards,
ASUS USER
13 REPLIES 13

ASUS_USER1
Star II
Hi Ron,
I was able to fix the issue, once i turn off the device admin app, it started working 👍

ASUS_USER1
Star II
I never expected the device admin to create this mess 😂

ronald1985
Community Legend I
ASUS_USER

I never expected the device admin to create this mess 😂


View post
What app did you have as device admin?

ASUS_USER1
Star II
I dont have any app now and I dont think I should have one as I am not using anything connected to it now. 😉