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Sleep mode issues after Windows 11 update

isang2403
Star I
System: Windows 11 Home
Battery or AC: Battery
Model: Zenbook 14 UX425 (11th Generation) (UX425EA_UX425EA)
Frequency of occurrence: Regular
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Detailed description: After I updated the laptop operating system to Windows 11, whenever I close the lid and leave my laptop for more than a few minutes, my laptop shuts down. I've tried all solutions I could find online but could only change the settings for when the laptop is charging.
Now when my laptop is plugged in the laptop stays asleep and retains all the open apps when I wake it up. However, this is not the case when it's on battery. All of the applications are lost and I've lost some information because of this.
I've tried to change the group policies and tried to change the power plan settings through advanced plan settings but nothing has worked for the "on battery" options.
5 REPLIES 5

1ntError
Star I

Blake_ASUS
Community Legend II
Hi iseng,
Please kindly help to generate sleep report and I have been consulting more this issue.
Thank you.

isang2403
Star I
Blake_ASUS

Hi iseng,

Please kindly help to generate sleep report and I have been consulting more this issue.

Thank you.


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Hello!! This is the one drive link to my sleep study report in the last 3 days (should I make one for the last 14 days as well?):
1drv.ms/u/s!ArLzI67kKDvEhAY_5_0A6gAirV4W?e=mpHdo6

isang2403
Star I
1ntError

Hi @isang2403,

I'm experiencing the same issue discussed here https://zentalk.asus.com/en/discussion/55270/zenbook-s-ux393-crashes-while-in-sleep-after-upgrade-to...


View post
Hi!! Have you been able to find a solution?