This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Vivobook S15 S532 - Windows 11 - BSOD occurring when laptop is put in Sleep mode

adarsh76
Star I
System: Windows 11
Battery or AC: Both
Model: Vivobook S15 S532
Frequency of occurrence: Continuous
Reset OS: Yes
Screenshot or video: Cannot post due to the nature of defect
========================
Detailed description: Laptop is getting restarted after a Blue Screen error when it is put in Sleep Mode. I shared the MiniDump file generated in Windows folder to a member of Microsoft Community. It was analyzed and found to be a problem with the sound driver Intel Smart Sound Technology for USB Audio that is part of the Intel Iris Xe Graphics display adapter.
I had connected Logitech HM370 headset which uses this Sound Driver when the laptop was put in Sleep mode. If I remove the headset and put the system in Sleep Mode then the issue does not occur.
Seems the Sound Driver of Intel needs to be updated for Windows 11.
Please advice.
10 REPLIES 10

adarsh76
Star I
Test version driver provided from Asus has fixed the issue.
@Falcon_ASUS Thanks a lot for your help.