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Fingerprint sensor dont appear on screen

marti4ko2
Star I
Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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6 REPLIES 6

Irene2_ASUS
Zen Master I
Hi @marti4ko2 @dheeraj.g999
Based on your description of your issue we recommend that you reach out to a local ASUS service center to have your device check.

dheeraj_g999
Star III
@FunBike31 @Irene2_ASUS
Yep.....visited the service center. Submitted my phone to replace motherboard.