Hello, i have the same issue(my asus product already registered). Help me aswell please?
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because the registration issue is most likely related to them.
And the registration only affects warranty, which is based on purchase invoice, so no need to worry too much or hurry.
Hi @jitwarkofficial @Emmax77 @shayn @dzonika23 @azez214
Please check your PM.
I have the same issue, how can I get help?
Brought rog phone 5 from a customer. Its registerd by him. He tried to remove that registration.. but he cant. Is their any option to remove or unregister a product from my asus???
Hi @Pich ,
Hi @Blezn ,
The previous user can come to us, and ask to erase the registration.
And please prepare a picture of the invoice as well.
Let me know when you and previous customer are ready and I will PM you to continue.
Hello, can you help me with same problem ?
Hello, can you help me with the same problem?
I have a similar problem as Blezn, but in my case it is just registered to an another account, which is only used for that one ASUS product.
I'd like to remove my product from that account and register it to my main one.
How can I do it?
Thank you for your help.
@Blake_ASUS could you please check the status of registration for my device? Thank you. I can send you product SN but do not know how to do this in the PM. Thanks.
Hi @tranhuuhung82799 , @Czompi and @pawel_skiba ,
PM sent, please kindly check.
Thank you very much.
I also have the same problem. I think I previously registered my Asus computer with another email, but I don't know which one. (I recently purchased a second Asus and I want them both to be registered under the same email.)
Hiya, getting the same issue with a motherboard. Please can you PM me?
Hi @forumpublica & @Dill ,
I have the same issue. The product serial number is already registered. Please help.
The product was registered by yourself.
I have provide the information in the PM for you to double check.
Am having same issue with a previously owned vivobook.