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18.0840.2109.176 | Wifi and Hotspot not turning on | ASUS ROG 5 New Update Issue !!

Diwanshu
Star III
Please tell us some basic information before asking for help:
Model Name: ROG phone 5
Firmware Version: 18.0840.2109.176
Rooted or not: NOT
Frequency of Occurrence: Always Wifi and Hotspot Not turning ON fix this issue please.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Phone also heats up quicker now
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whatsapp-image-2021-10-01-at-9-45-01-am.jpeg

whatsapp-image-2021-10-01-at-9-45-01-am-281-29.jpeg
whatsapp-image-2021-10-01-at-9-45-01-am-282-29.jpeg
whatsapp-image-2021-10-01-at-9-45-01-am-283-29.jpeg

25 REPLIES 25

Wksoo2
Star I
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/188720#Comment_188720

It's permanent if you not replace your motherboard

No update can fix it


View post
Is asus rog 5s having the same issue aswell?

umesh_vashisth9
Star II
Update to latest version : 18.0840.2111.196 and wifi and hot spot issue is still persists. i dont know what they are doing.
update info:-
1.updated android security patch 2021-11
2.fixed issue with profile icon colour in the about phone
3.fixed a freezing issue when sliding on certain web pages
4.fixed photos not deleted when using one handed mode in whats app
5.fixed an issue with the lighting armour case after connecting to game pad.
6.fixed an occasional issues with automatic shutdown when making calls in line.

BUT wifi issue not solved 😫

FunBike31
Community Legend I
umesh_vashisth90

Update to latest version : 18.0840.2111.196 and wifi and hot spot issue is still persists. i dont know what they are doing.

update info:-

1.updated android security patch 2021-11

2.fixed issue with profile icon colour in the about phone

3.fixed a freezing issue when sliding on certain web pages

4.fixed photos not deleted when using one handed mode in whats app

5.fixed an issue with the lighting armour case after connecting to game pad.

6.fixed an occasional issues with automatic shutdown when making calls in line.

BUT wifi issue not solved 😫


View post
There is uncertainty about the cause, bad series of Smartphone or problem caused by excessive temperature.
In view of the number of new cases on Rog5s purchased recently and new failures after replacement of the motherboard, the hypothesis of the bad series is less and less certain.

There are certainties.
It is a hardware failure, no update will repair the Wifi
By continuing to use the devices with the WiFi failure, they become completely dead.

Save your data to the cloud and send it to the service center.

KhanStan
Star III
Wksoo2

https://zentalk.asus.com/en/discussion/comment/188803#Comment_188803

Is asus rog 5s having the same issue aswell?


View post
Yes, i saw a Chinese post. They also have same issue.

ewhitney1
Star I
You want to fix the issue reload your phone from factory turn off updates . It will work just do not update the system . Mine was broken also .I reload it worked overnight it updates os broken again it's definitely the update