Random Reboot and Broken Auto-brightness after Update (WW_30.12.112.56)
Hi all,
As stated on the title after updated to WW_30.12.112.56, my phone randomly reboot (not too often though) and also auto-brightness not working like usual.
Before this update, which was on WW_30.12.112.46, everything was fine.
Hopefully Asus devs will look into this matter and fix them on the next update.
Regards,
Anotherzenfone8user
5
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Comments
I do confirm that auto brightness is broken...
Mine too, after updating the auto brightness is acting weirdly and I have to switched it off.
Mine too after latest update.
I haven't observed anything wrong regarding the auto-brightness.
Same for me. Auto-brightness does not work properly. When waking up, it takes a long time to react and sometimes, it pushes the light to the max. Not accurate.
One more vote for bad auto-brightness. After wake up, screen gets too bright, and if I change it manually it later gets too dark.
Before last update it worked perfectly and I had zero complaints on this fantastic phone.
+1 Got exactly the same problem.
I have the same problem, the bad sensitivity of automatic brightness,the display gets quite warm ,nothing terrible.
Hi @linggasy,
Please try the following steps;
1) Double-check that you have Adaptive brightness enabled by going to Settings -> Display -> Adaptive brightness
2) You can reset adaptive brightness by going to Settings -> Apps & notifications -> Se all XX apps -> Device Health Services -> Storage & cache -> Clear storage -> Reset adaptive brightness
I hope that solves your issue, otherwise let me know :)
Hi there, wow that's new... I don't know you can reset "adaptive brightness" only. Thanks, Irene but the issue still persists. I think it's a bug within this update. I use this phone for almost 2 months now and always update whenever there's a chance. I can confirm that previous version (WW_30.12.112.46) worked great for me, maybe the best so far because before that version there were problems as well but I forgot.
*P.S.: I don't know why but random reboot no longer happened. Total 3 times of random reboot after update.
@Irene2_ASUS
Can you explain how to reset adaptive brightness.
Hi Vinko, all informations are in Irene2's message.
I have done what @Irene2_ASUS suggested but the problem with brightness still presist.
I have the same
I also tried the suggested solution. I think that it may be better now, but I don't think it is the same as it was before the last update.
This is somewhat subjective, but before the update I didn't even think about the autobrightness. Now, after the reset I still notice it.
Auto-brightness still broken after @Irene2_ASUS suggestion.
I tried the suggestion, but the auto brightness adjustment still doesn't work properly. I have to move the cursor constantly because sometimes the brightness is too high (I am however indoor with medium light) and my setting does not seem to be saved. Before, I didn't take care of the auto brightness, everything worked fine.
Auto brightness with previous fw version was better
No improvemen after moderator's (Irene) suggestion. In fact it seems to get worse.
My auto brightness was working fine(though not perfect) before the lastest firmware update.
Hi @mj06 @sexiclube55 @mickey_underwear @Chris1 @dejevic @Cyslawo @vinko063
Thanks for letting me know
I will send you all a PM with further instructions to collect logs so that we can continue investigating this issue.
Check your inbox ;)