Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Blake_ASUS]

Pich

I have the same issue, how can I get help?

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Hi @Pich ,
Please check your PM.
Thank you.

[Blake_ASUS]

Blezn

Brought rog phone 5 from a customer. Its registerd by him. He tried to remove that registration.. but he cant. Is their any option to remove or unregister a product from my asus???

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Hi @Blezn ,
The previous user can come to us, and ask to erase the registration.
And please prepare a picture of the invoice as well.
Let me know when you and previous customer are ready and I will PM you to continue.
Thank you.

[snowcanbe]

@Blake_ASUS
Hello, can you help me with same problem ?

[Blake_ASUS]

snowcanbe

@Blake_ASUS

Hello, can you help me with same problem ?

View post

Hi there,
Please check your PM.
Thank you.

[tranhuuhung8279]

@Blake_ASUS
Hello, can you help me with the same problem?
Thank you.